No sound is coming from your computer. Videos play silently, music apps show playback but nothing comes out, notifications are mute. Here is how to fix it on every platform.
Quick Checks (30 Seconds)
Before anything else:
- Volume not muted? Check the volume icon in the taskbar — click it and make sure it is not muted or at zero
- Correct output device? If you have headphones, speakers, AND Bluetooth connected, your audio might be going to the wrong one
- Physical connection? If using speakers or headphones, check the cable is plugged in fully. Try unplugging and replugging
Windows Fixes
Fix 1: Check Output Device
- Right-click the speaker icon in the taskbar
- Click Sound settings
- Under "Output" → make sure the correct device is selected
- Click the dropdown and try each device
Fix 2: Check Volume Mixer
- Right-click speaker icon → Open Volume Mixer
- Each app has its own volume slider — make sure the app you are using is not muted or at zero
- Chrome, Spotify, games, etc. each have separate volume controls
Fix 3: Run Audio Troubleshooter
Settings → System → Troubleshoot → Other troubleshooters → Playing Audio → Run
Fix 4: Restart Audio Service
- Press Win + R → type
services.msc→ Enter - Find Windows Audio → right-click → Restart
- Also restart Windows Audio Endpoint Builder
Fix 5: Update Audio Driver
- Device Manager → Sound, video and game controllers
- Right-click your audio device → Update driver
- Or: Uninstall device → restart → Windows reinstalls automatically
Fix 6: Check Audio Enhancements
- Right-click speaker icon → Sound settings → More sound settings
- Click your output device → Properties → Advanced tab
- Uncheck "Enable audio enhancements"
- Also check Spatial sound tab → set to Off
Fix 7: Set Default Device
- Sound settings → More sound settings
- Right-click your speakers → Set as Default Device
- Also set as Default Communication Device
Mac Fixes
Fix 1: Check Output
System Settings → Sound → Output → select the correct device
Fix 2: Check Volume
Make sure the volume slider is up and "Mute" is unchecked.
Also check: hold Option and click the volume icon in menu bar → select output device
Fix 3: Reset Core Audio
sudo killall coreaudiod
This restarts the audio system. Sound should work after a few seconds.
Fix 4: Reset NVRAM
Shut down → power on → hold Option + Command + P + R for 20 seconds. This resets audio settings stored in NVRAM.
Fix 5: Check App Permissions
System Settings → Privacy & Security → Microphone → make sure apps have permission (some apps need mic permission to output audio too)
Bluetooth Audio Issues
Connected But No Sound
- Make sure the Bluetooth device is selected as output (not just connected)
- Windows: Sound settings → Output → select the Bluetooth device
- Mac: Option-click volume icon → select Bluetooth device
- Restart Bluetooth: Turn Bluetooth off and on, reconnect the device
Audio Lagging/Stuttering
- Move closer to your computer (within 3 feet)
- Remove other Bluetooth devices (interference)
- Windows: Device Manager → Bluetooth → right-click adapter → Properties → Power Management → uncheck "Allow the computer to turn off this device"
Only One Earbud Works
- Put both earbuds in the case → close → wait 10 seconds → reopen
- Forget the device and re-pair
- Check the earbud for earwax blocking the speaker
HDMI Audio Not Working
If you connect to a TV/monitor via HDMI and get no sound:
- Set HDMI as default output: Sound settings → select the HDMI/TV device
- Right-click the HDMI device → Properties → make sure it is enabled
- Update GPU driver — HDMI audio comes from the GPU, not the sound card
- Check TV volume — the TV has its own volume control
App-Specific Audio Issues
Chrome No Sound
- Right-click the tab → make sure "Mute site" is not enabled
- Check volume mixer — Chrome has its own slider
- chrome://settings/content/sound → make sure sound is allowed
Zoom/Teams No Sound
- In the app: Settings → Audio → check output device
- Test speakers within the app
- Leave and rejoin the call
Games No Sound
- Check in-game audio settings — output device and volume
- Check volume mixer — the game might be muted
- Some games default to a specific output device — change it in game settings
Still No Sound?
If nothing above works:
- Try headphones — if headphones work but speakers do not, your speakers are the problem
- Try a USB audio adapter ($10) — bypasses your computer's built-in audio chip
- Check for physical damage — laptop speakers can blow from excessive volume or liquid damage
- System Restore (Windows) — roll back to a time when audio worked
Related Tools
- Browser Info — check your audio and media capabilities
- Speed Test — test if streaming audio issues are internet-related