You press the power button and nothing happens. Or the lights come on but the screen stays black. Or it starts to boot then shuts off. Each symptom points to a different problem.
Symptom 1: Absolutely Nothing Happens
No lights, no fans, no sounds. Completely dead.
Desktop
- Check the power cable — unplug and replug both ends (wall and PC)
- Try a different outlet — plug a lamp into the same outlet to confirm it has power
- Check the PSU switch — the power supply has a switch on the back (I/O). Make sure it is ON (I)
- Try a different power cable — use one from a monitor or other device
- Hold the power button for 30 seconds with the cable unplugged — this drains residual power. Plug back in and try
- Open the case and check connections — the 24-pin motherboard power cable and 4/8-pin CPU power cable might be loose
If none of these work, the power supply is likely dead ($40-80 replacement).
Laptop
- Plug in the charger — battery might be completely dead. Wait 15 minutes then try
- Try a different charger — chargers fail. Borrow one or test with a known working charger
- Check the charging light — if the LED near the charging port does not light up, the charger or port is bad
- Hard reset — unplug charger → hold power button for 30 seconds → plug charger in → try power button
- Remove the battery (if removable) → plug in charger → try power button. If it works, the battery is dead
Symptom 2: Lights and Fans On, But No Display
The computer seems to power on (fans spin, LEDs light up) but the screen stays black.
Check the Monitor
- Is the monitor on? Press its power button
- Correct input selected? Press the Input/Source button on the monitor — switch between HDMI, DisplayPort, etc.
- Cable connected? Unplug and replug the display cable firmly on both ends
- Try a different cable — HDMI cables fail
- Try a different monitor/TV — rule out a dead monitor
Check the PC
- Listen for beeps — beep codes tell you what is wrong (see below)
- Reseat the RAM — open the case, remove RAM sticks, put them back firmly until they click
- Try one RAM stick — if you have two, try each one alone in different slots
- Reseat the GPU — remove the graphics card and reseat it. Or try the motherboard's built-in video output (if available)
- Reset CMOS — remove the small coin battery on the motherboard, wait 1 minute, put it back. This resets BIOS settings
Laptop Black Screen
- Brightness key — press the brightness up key (usually Fn + F5 or similar)
- External monitor — connect to a TV/monitor via HDMI. If external works, the laptop screen or cable is bad
- Hard reset — hold power 30 seconds with charger unplugged and battery removed (if possible)
Symptom 3: Turns On Then Shuts Off
Powers on for a few seconds then dies. May repeat in a loop.
Most common causes:
- Overheating — dust clogged the heatsink/fans. Open the case and clean with compressed air
- Bad RAM — reseat or replace RAM sticks
- PSU failing — power supply cannot sustain load. Replace it
- Short circuit — a loose screw or cable touching the motherboard. Check for anything metal touching the board
- CPU overheating — thermal paste dried out. Reapply thermal paste (requires removing the CPU cooler)
Symptom 4: Boots to BIOS But Not Windows
You see the manufacturer logo or BIOS screen but Windows never loads.
- Boot order — enter BIOS (press Del, F2, or F12 at startup) → check boot order → make sure your hard drive/SSD is first
- Loose drive cable — open case and check SATA or NVMe connection
- Windows boot repair — boot from a Windows USB installer → "Repair your computer" → Startup Repair
- Safe Mode — press F8 or hold Shift while clicking Restart → Safe Mode → uninstall recent updates/drivers
Symptom 5: Blue Screen (BSOD)
Windows shows a blue screen with an error code and restarts.
Common BSOD fixes:
- Boot into Safe Mode — uninstall recently installed drivers or programs
- Run memory test — Windows Memory Diagnostic (search in Start menu)
- Check disk — open Command Prompt as admin →
chkdsk /f /r C: - Update drivers — especially GPU and chipset drivers
- Check for overheating — clean dust, check fans
Common BSOD codes:
| Code | Likely Cause |
|---|---|
| CRITICAL_PROCESS_DIED | Corrupted system files |
| KERNEL_DATA_INPAGE_ERROR | Failing hard drive |
| IRQL_NOT_LESS_OR_EQUAL | Bad driver or RAM |
| WHEA_UNCORRECTABLE_ERROR | Hardware failure (CPU/RAM) |
| PAGE_FAULT_IN_NONPAGED_AREA | Bad RAM or driver |
Beep Codes
If your PC beeps during startup, count the beeps:
| Beeps | Meaning (AMI BIOS) |
|---|---|
| 1 short | Normal boot (good) |
| 1 long, 2 short | Video/GPU error |
| 1 long, 3 short | Video/GPU error |
| 3 short | RAM error |
| 5 short | CPU error |
| Continuous | RAM or power issue |
Beep codes vary by BIOS manufacturer. Check your motherboard manual for exact codes.
When to Take It to a Shop
- Burning smell → stop using immediately, something shorted
- Liquid damage → do NOT turn it on. Take to a shop
- Physical damage (dropped) → internal connections may be loose
- You replaced parts and it still does not work → professional diagnosis needed
Related Tools
- Screen Test — test your display after fixing
- FPS Test — verify GPU is working
- Browser Info — check system specs